How to Connect Your Media Player to a Wi-Fi Network

Created by John Pasternack, Modified on Thu, 7 May at 5:10 AM by John Pasternack

Connecting Your Media Player to Wi-Fi

This guide walks you through connecting your media player to a Wi-Fi network. Before accessing the operating system's network settings, please complete the preliminary steps below.

Preliminary Steps

Complete these steps before proceeding to the Wi-Fi setup instructions for your operating system.

Make sure you know the Wireless Network Name (SSID), and Password that you're going to attempt to connect the media player to.

Stand near the directory and select the Wi-Fi network with your Smartphone. The wireless icon next to the network name will indicate the signal strength (number of bars) of the network. Then you can attempt a connection the network with phone by entering the password you have documented. If you're unable to connect with your phone, you'll need to check the credentials.

Once you've verified that you can access the network with the documented password, you can proceed.

Connect a USB keyboard (and mouse, if needed) to the media player:

Note: The media player inside the enclosure will typically have 2 open-ended USB extension cables available. These enable you to connect your USB keyboard and mouse to the media player without having to connect to the USB ports on the media player directly, as the media player is often mounted behind the display.

• Touchscreen directory: Connect a USB keyboard only.

• Non-touchscreen directory: Connect both a USB keyboard and a USB mouse.

Exit the directory application:

Once your keyboard (and mouse, if applicable) is connected, press ALT + F4 on the keyboard to close the directory application and return to the desktop.

If ALT + F4 is not successful, you can try CTRL + ALT + DEL which will present a menu of options. Select Task Manager from this menu. Once Task Manager loads, highlight Google Chrome and click "End Task". (On some older media players, instead of Google Chrome you may see "Firefox" or "Flashpeak Slimjet". If you see one of these, click on it instead to highlight it and then click "End Task".

Windows 11 — Wi-Fi Setup

Follow these steps to connect to Wi-Fi on a media player running Windows 11.

Open the Quick Settings panel by clicking the network, volume, or battery icon cluster in the bottom-right corner of the taskbar (or press Windows Key + A).
Click the Wi-Fi button to enable Wi-Fi if it is not already on. The button will highlight when active.
Click the arrow ( > ) next to the Wi-Fi button to view available networks.
Select your network from the list and click Connect.
Enter the network password when prompted, then click Next. Windows will confirm the connection once it is established.
Once connected, relaunch the directory application by double-clicking the “Run Directory” icon on the desktop.

Windows 10 — Wi-Fi Setup

Follow these steps to connect to Wi-Fi on a media player running Windows 10.

Click the network icon in the bottom-right corner of the taskbar (it may appear as a globe if no network is connected).
The Network & Internet panel will open on the right side of the screen, listing available Wi-Fi networks. If Wi-Fi is turned off, click the Wi-Fi toggle at the top of the panel to enable it.
Select your network from the list and click Connect.
Enter the network password when prompted and click Next. Windows will confirm the connection once it is established.
Once connected, relaunch the directory application by double-clicking the “Run Directory” icon on the desktop.